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ASSISTANCE

Welcome to the section dedicated to Locatelli Crane’s technology. Locatelli Crane is a reference point in innovation in the field of hydraulic cranes. It is an history of excellence and innovation; we’ve really stood out in technological advancements that have redefined the standards of industrial lifting. Discover how our constant research and development have enabled us to offer cutting-edge solutions, ensuring reliability, high-level performance, and superior quality in every detail. Explore with us the future of handling. Our projects are driven by the passion for engineering and the continuous pursuit of technological excellence.

Locatelli Crane is committed to providing comprehensive and immediate assistance to its customers, supporting every phase of the lifespan of rough terrain crane (GRIL Range) and Truck-Mounted Cranes (TCL Range). Our years of experience in the industry and focus on customer satisfaction make us a reference point in the landscape of industrial machinery.

Here are the highlights of the assistance services we offer:

SPECIALIZED TECHNICAL SUPPORT
Our team of highly qualified and specialized technicians is ready to tackle any technical problem or maintenance request. We can quickly and efficiently resolve any issue, ensuring optimal crane operation and maximum productivity in the field.
REMOTE TECHNICAL SUPPORT
We also offer remote technical support to quickly resolve any issues and provide real-time assistance. This service helps reduce downtime and maximize field operation efficiency.
CAN LIVE (vaidiscover it on the technology page)
PREVENTIVE MAINTENANCE PLANNING
To ensure maximum reliability and longevity of our cranes, we offer preventive maintenance planning services. Thanks to a scheduled calendar, our technicians perform periodic check-ups and maintenance interventions to prevent failures and extend the machines’ lifespan.
SUPPLY OF ORIGINAL SPARE PARTS
We exclusively use original and certified spare parts for our cranes, ensuring compatibility and quality of replacement components. Original spare parts guarantee the full functionality and safety of the machines, minimizing the risk of malfunctions and breakdowns.
PERSONNEL TRAINING AND UPDATES
We organize training and update courses for personnel involved in the operation and maintenance of Locatelli Crane cranes. These courses provide essential theoretical and practical skills to ensure safe and efficient machine use.
OPERATOR COURSES
With Locatelli Crane assistance, our customers can rely on comprehensive and professional support in every phase of the crane’s lifecycle. We guarantee the success and satisfaction of our customers by offering customized and reliable solutions for their industrial needs.
COMMERCIAL CONSULTANCY
We are committed to providing first-class customer service, supported by a team of highly motivated and competent sales representatives. We are here to guide and advise our customers in purchasing the best crane to meet their specific needs. With a deep knowledge of our products and the industry, our experts are ready to assist you in every phase, from selecting the ideal model to custom specifications. Trust us for professional and customer-oriented service that exceeds expectations.
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